The access link for an ebook is active for 60 days from the date of your purchase.
The access link for a program is active for 1 year from the date of your purchase.
The expiration date is for online access but you can download it to your own personal computer or device. This will allow you to access your purchase anytime without worrying about internet access and expiration dates.
You can submit a ticket if you need to have the access extended to download your purchase. If you are having difficulties submitting a web ticket, then you may email us at: firstname.lastname@example.org
You'll find the the download files on the Downloads tab.